Frequently Asked Questions
Everything you need to know about shopping with Pacroban.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and in new, unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, Pacroban ships primarily to customers within the United States and Canada. Specific international rates and delivery times are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, most Pacroban products come with a one-year limited warranty against manufacturing defects. Please refer to the specific product page for detailed warranty information.